Frequently Asked Questions
Everything you need to know about enhancing your living space with Wigme.
What is the typical shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Large furniture items typically arrive within 7-14 business days via our white-glove delivery partners, while smaller home decor items arrive within 3-5 business days.
Do you offer a warranty on Wigme furniture items?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your Wigme account dashboard.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to professional lighting and variations in monitor settings, slight color differences may occur between the screen and the physical product.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna for larger home investments.